Last updated May 2026
Fireflies vs Otter
A side-by-side comparison of Fireflies and Otter — pricing, features, integrations, and where each one wins.
Fireflies
ai notetaker
AI meeting assistant for transcription, summarization, and team knowledge management across video conferencing tools.
Visit Fireflies →Otter
transcription
AI transcription and meeting note service with real-time captions, summaries, and action-item extraction.
Visit Otter →Pricing
Fireflies
| Tier | Monthly | Per seat | Includes |
|---|---|---|---|
| Free | $0 | — | 800 min/mo per user · Basic AI summary · Unlimited transcription credits |
| Pro | — | $10 | 8,000 min/mo per user · Smart search · Custom vocabulary |
| Business | — | $19 | Unlimited transcription · Conversation intelligence · Smart Apps |
| Enterprise | — | $39 | SSO · Custom data retention · Dedicated support |
Otter
| Tier | Monthly | Per seat | Includes |
|---|---|---|---|
| Basic | $0 | — | Zoom, MS Teams, Google Meet · AI Chat within and across meetings · 1 lifetime audio/video file import |
| Pro | — | $8.33 | Annual billing (Save 51%) · 1,200 in-app recording minutes · Advanced AI workflows |
| Business | — | $19.99 | Best value · Annual billing (Save 33%) · Unlimited meetings + in-app recording |
| Enterprise | — | — | Unlimited custom AI workflows · Custom integrations (CRM, dialers) · Schedule a demo |
Key features
Fireflies
- Bot joins meetings to record and transcribe
- AI-powered topic search across all recordings
- 60+ language transcription support
- CRM auto-logging (Salesforce, HubSpot)
- Smart Apps for follow-up workflows
Otter
- Real-time live transcription during meetings
- OtterPilot joins Zoom, Meet, and Teams automatically
- Speaker identification with custom vocabulary
- Slack and CRM sharing of meeting summaries
- Mobile app with offline recording
Where each one wins
Fireflies
Strengths
- Most affordable per-seat for high-volume use
- Strong search across the meeting knowledge base
- Wide language coverage versus competitors
Tradeoffs
- Bot-based recording is visible to participants
- Lower transcription accuracy than Otter on noisy audio
- Mobile app weaker than the desktop experience
Otter
Strengths
- Best-in-class transcription accuracy on clear English
- Strong mobile experience for in-person meetings
- Custom vocabulary helps for technical or jargon-heavy meetings
Tradeoffs
- English strength doesn't extend equally to other languages
- Tiers count minutes, not just users — high-volume costs add up
- AI summaries less detailed than Fathom's by default