Last verified May 2026

Otter

Meeting notes and summaries · transcription

AI transcription and meeting note service with real-time captions, summaries, and action-item extraction.

Company

Founded
2016
Headquarters
Mountain View, CA
Funding
Series B, $63M total raised

Pricing

TierMonthlyPer seatIncludes
Basic$0300 minutes/mo · 30-minute conversation limit · 3 imports/mo
Pro$16.991,200 minutes/mo · 90-minute conversations · Custom vocabulary
Business$306,000 minutes/mo · 4-hour conversations · Admin controls
EnterpriseSSO · Custom retention · Dedicated support

Key features

  • Real-time live transcription during meetings
  • OtterPilot joins Zoom, Meet, and Teams automatically
  • Speaker identification with custom vocabulary
  • Slack and CRM sharing of meeting summaries
  • Mobile app with offline recording

Pros

  • Best-in-class transcription accuracy on clear English
  • Strong mobile experience for in-person meetings
  • Custom vocabulary helps for technical or jargon-heavy meetings

Cons

  • English strength doesn't extend equally to other languages
  • Tiers count minutes, not just users — high-volume costs add up
  • AI summaries less detailed than Fathom's by default

Alternatives

See full breakdown on the alternatives to Otter page.